My girlfriends and I stayed at The Surfcomber Hotel South Beach (a Kimpton Hotel) January 9-11, 2015 for my friend’s bachelorette party in Miami, Florida, and we were all very impressed and extremely pleased with the service and hotel in general. I’ve stayed at Kimpton hotels in NYC before (more than once) and this property blows them out of the water with its level of service.
I’ll just preface this that I didn’t take many photos because I didn’t have a camera with me, and only had my iPhone. Sorry.
Some of the folks who made our stay so great deserve special mention – Chase is a customer service dynamo and anyone can see that he is the perfect man for his job as Director of (Day)Life. Laz at the beach really took care of us and went above and beyond the call of duty to make sure we were enjoying ourselves and had everything we needed, and even made sure that we transitioned seamlessly to a pool cabana from our VIP bed when it started pouring rain while we were at the beach. Andy at the beach did everything he could to remedy any issues we had with service or food/drinks. Gia at the pool was so sweet and provided great, prompt service. Tony at the door helped us store our bags and hail taxis when needed and was friendly, efficient and kind. And finally, Brad from concierge was a doll – and we saw a lot of him, because the bachelorette’s friends kept having champagne delivered to our rooms throughout the whole weekend.
With 4 girls sharing a room, yes, the room was a bit small and yes, the bathroom was small. But Continue reading
