My girlfriends and I stayed at The Surfcomber Hotel South Beach (a Kimpton Hotel) January 9-11, 2015 for my friend’s bachelorette party in Miami, Florida, and we were all very impressed and extremely pleased with the service and hotel in general. I’ve stayed at Kimpton hotels in NYC before (more than once) and this property blows them out of the water with its level of service.
I’ll just preface this that I didn’t take many photos because I didn’t have a camera with me, and only had my iPhone. Sorry.
Some of the folks who made our stay so great deserve special mention – Chase is a customer service dynamo and anyone can see that he is the perfect man for his job as Director of (Day)Life. Laz at the beach really took care of us and went above and beyond the call of duty to make sure we were enjoying ourselves and had everything we needed, and even made sure that we transitioned seamlessly to a pool cabana from our VIP bed when it started pouring rain while we were at the beach. Andy at the beach did everything he could to remedy any issues we had with service or food/drinks. Gia at the pool was so sweet and provided great, prompt service. Tony at the door helped us store our bags and hail taxis when needed and was friendly, efficient and kind. And finally, Brad from concierge was a doll – and we saw a lot of him, because the bachelorette’s friends kept having champagne delivered to our rooms throughout the whole weekend.
With 4 girls sharing a room, yes, the room was a bit small and yes, the bathroom was small. But
this is Miami, so if you’re spending a lot of time in your room you’re probably doing it wrong. It worked for us and the beds were really comfortable!
Throughout our stay at The Surfcomber Hotel South Beach there were so many occasions where I turned to one of our other friends and proclaimed my love for this hotel. The décor is fun, modern and funky and its air of playfulness and throws any uppity vibes out the window. Even down to the staff’s uniforms of seersucker, it carries a fun and sun but upscale surf vibe throughout the property.
The pool area is well appointed and is not crazy loud or large. I loved that there were bikes available for the taking if we wanted to go cycle around South Beach (we didn’t, but it was nice to have them there if we did). The beach area was very nice and the drinks and food menu at the beach and pool were great. We loved the Black Crush and the Piña Coladas were also delicious. And, I think we probably ate at least 6 orders of French fries over the few days of our trip. They are the most amazing fries in the world and I am STILL thinking about them. So, seriously, get the french fries!
We had such a great time at The Surfcomber Hotel South Beach – between the property itself and the experience that the staff provided- that I wouldn’t stay anywhere else next time I go to Miami. I was truly impressed and can’t wait to go back. I almost planned our next vacation there until I found an amazing deal on airfare to Iceland at the end of June. One trip at a time, so, next time!